Terms of Service

The store is operated by fill in: legal entity name, trading as Bonezeye, at fill in: mailing address. Reach us at fill in: contact email.

You need to be old enough to enter a binding contract where you live, and to use a payment method you are authorised to use. Do not attempt to break, overload, scrape or gain unauthorised access to the store, and do not resell our work as your own.

Pieces are made by hand, so colour, grain, finish and small marks vary between items. Photographs are accurate but your screen is not a colour-managed proof. That variation is the nature of the work, not a defect.

We describe what we sell as accurately as we can. If a listing contains an obvious error, we may correct it or cancel the order and refund you in full.

Prices are in US dollars and exclude shipping and any tax, which are shown at checkout before you pay. Payment is taken when you order, through our payment processor. Prices can change, but never for an order already placed.

Your order is an offer to buy. It is accepted when we send the confirmation email. We may decline an order, including where an item has sold out, where we cannot verify the payment or address, or where we suspect fraud. If we decline after taking payment, you are refunded in full.

We ship to fill in: shipping regions. Delivery estimates are estimates, not guarantees, and we are not responsible for delays once a parcel is with the carrier. Risk passes to you on delivery.

On international orders you are the importer: any duty, import VAT or customs charge is yours to pay, and refusing it does not entitle you to a refund of shipping.

You have fill in: return window in days days from delivery to start a return. Items must come back unused and in the condition they arrived. Write to fill in: contact email before sending anything back.

• Refunds go to the original payment method once the item arrives and is checked.
• Return shipping is yours unless the item arrived faulty or was not what you ordered.
• Made-to-order and personalised pieces cannot be returned unless faulty.

None of this limits your legal rights if an item is faulty or not as described.

The Bonezeye name, logo, designs, photographs and site content belong to fill in: legal entity name. Buying a piece buys you the piece, not the right to reproduce the design, and nothing here grants you a licence to use our marks.

The store is provided as it is. To the fullest extent the law allows, we are not liable for indirect or consequential loss, and our total liability for any order is limited to what you paid for it.

Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

These terms are governed by the laws of the State of fill in: governing state, United States, and the courts there have exclusive jurisdiction.

We may update these terms. The version in force for your order is the one published when you placed it, and the date at the top of this page shows the current revision.