Privacy Policy

This store is operated by fill in: legal entity name, trading as Bonezeye, at fill in: mailing address. For anything in this policy, write to fill in: contact email.

• Your email address, if you join the mailing list or place an order.
• Order details: what you bought, the amount, and the name, shipping address and phone number you give at checkout.
• Account details, if you choose to create one. Passwords are stored hashed and are never readable by us.
• Technical information your browser sends: IP address, browser and device type, and the pages you visited.

We never see or store your full card number. Card details go directly to our payment processor.

• To take payment, fulfil your order, and tell you where it is.
• To answer you when you get in touch about an order.
• To send you the discount code you asked for, and later drops if you stayed on the list.
• To keep the store working and to spot fraud or abuse.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising.

Running a store means other companies process some of this on our behalf. Each is bound to use it only to provide their service to us.

• Stripe for payment processing. Their privacy policy.
• Netlify for website hosting. Their privacy policy.
• Fly.io for store and order hosting. Their privacy policy.
• Neon for database hosting. Their privacy policy.

We also hand your address to the carrier that delivers your parcel, and we will disclose information if the law actually requires it.

The store sets a small number of cookies that it cannot work without: one to remember your cart, one to keep you signed in if you have an account, and one to remember whether you have already seen the welcome offer. Your browser can block these, but the cart will stop working if you do.

If you gave us your email for the discount code, you are on the list. Every email we send carries an unsubscribe link, and using it takes effect immediately. Unsubscribing does not affect emails about an order you have actually placed.

Order records are kept as long as tax and accounting rules require. Mailing list entries are kept until you unsubscribe. Account details are kept until you ask us to close the account.

Wherever you are, you can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write to fill in: contact email and we will respond.

If you live in California, the CCPA gives you those rights explicitly, plus the right not to be treated differently for using them. If you are in the UK or the EU, the UK GDPR and GDPR give you the same and add the right to object to processing and to complain to your data protection authority.

The store is not intended for children under 13, and we do not knowingly collect their information. If you believe a child has given us their details, write to fill in: contact email and we will remove it.

If this policy changes in a way that matters, we will update the date at the top of this page. Continuing to use the store after that means the updated policy applies.